Privacy Policy

Our Commitment to Your Privacy

At FramePro Clearwater Sunrooms, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

We only collect information that helps us serve you better and provide accurate quotes for your sunroom project.

Information We Collect

When you contact us or request a quote, we collect basic information to help us serve you:

• Your name and contact information including phone number and email address
• Your property address where you want the work done
• Details about your project including the type of sunroom or service you're interested in
• Photos you share of your property to help us prepare accurate quotes

Our website also collects standard information that most websites gather, like your IP address, browser type, and pages you visit. This helps us improve our website experience.

How We Use Your Information

We use the information you provide to:

• Contact you about your inquiry or quote request
• Schedule consultations and site visits
• Prepare accurate estimates for your project
• Communicate about your project timeline and updates
• Send you important information about our services
• Improve our website and customer service

We'll never sell your personal information to third parties. We only share your information with contractors or suppliers when necessary to complete your project, and only with your permission.

Contact Forms and Email

When you fill out our contact form or email us, your information goes directly to our team. We typically respond within one business day during our operating hours.

We keep records of our communications with you so we can provide better service and reference past conversations if needed.

Phone Calls

When you call us at (727) 296-0359, we may keep records of your call including the date, time, and discussion topics. This helps us follow up properly and maintain quality service.

We don't record phone conversations without informing you first.

Cookies and Website Tracking

Our website uses cookies, which are small files stored on your device that help our website work properly. Cookies help us remember your preferences and understand how people use our site.

You can set your browser to refuse cookies, but this might affect how our website works for you. Most browsers let you control cookie settings in their preferences menu.

Third-Party Services

We use trusted third-party services to help run our business, such as email providers, website hosting, and scheduling tools. These services may have access to your information only to perform tasks on our behalf.

All third-party services we use are required to keep your information secure and confidential.

Google Maps and Location Services

Our website displays maps using Google Maps to show our office location and help customers find us. Google's privacy policy applies to their mapping service.

When you provide your address for a quote, we use it only to visit your property and prepare accurate estimates.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, so we can't guarantee absolute security.

We keep your information only as long as needed to provide our services and meet legal requirements.

Your Rights and Choices

You have several rights regarding your personal information:

• You can ask what information we have about you
• You can request corrections to your information
• You can ask us to delete your information, subject to legal requirements
• You can opt out of marketing communications at any time

To exercise any of these rights, just contact us using the information below.

Children's Privacy

Our services are intended for adults. We don't knowingly collect information from children under 13. If you believe we've accidentally collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we'll update the date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, we're happy to help: