Privacy Policy

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit the Site.

Information you provide

When you fill out a contact or estimate request form on the Site, we collect the information you submit, which may include your name, phone number, email address, property address, and details about the project you have in mind. We use this information only to respond to your inquiry and provide the services you requested.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical data, including your IP address, browser type, operating system, referring URL, pages viewed, and the dates and times of your visits. This data is collected through cookies and similar tracking technologies.

Cookies

Our Site may use cookies - small text files placed on your device - to help us understand how visitors use the Site and to improve your experience. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly if you disable cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your questions, estimate requests, and service inquiries.
• To contact you by phone or email about your project or to follow up on a previous conversation.
• To schedule in-home estimates and consultations.
• To analyze how visitors use the Site so we can improve its content and performance.
• To comply with applicable laws, regulations, and legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Third-Party Service Providers

We use third-party tools and services to operate the Site and handle contact form submissions. These providers may receive information you submit or technical data about your visit. We require them to handle that information consistent with this Privacy Policy and to use it only to provide services to us.

Our contact forms are powered by Tally. When you submit a form, your information is transmitted to and stored by Tally in accordance with their own privacy policy. We also may use Google Analytics or similar analytics tools to understand Site traffic. These services may use cookies and collect data in accordance with their respective privacy policies.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry and project records are typically retained for the duration of any business relationship and for a reasonable period afterward. If you would like us to delete your information, please contact us using the details in Section 7 below and we will honor your request to the extent permitted by law.

5. Data Security

We take reasonable technical and organizational measures to protect the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your information has been compromised, please contact us immediately.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable law.
• Opt out of certain data processing activities.

To exercise any of these rights, please contact us using the information in Section 7. We will respond to your request within a reasonable timeframe.

7. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your information, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.